Videos
Why We Get Up In The Morning
Passionate and dedicated to win-win change in the customer experience.
Video: 3min 2secs
Why CCMC is a trusted Advisor To CX Leaders
Hear why clients consider CCMC a trusted advisor.
Video: 3min 41secs
Why Do 95% of CCMC Customers Recommend CCMC?
“CCMC’s deep knowledge of how to engage with clients was incredibly useful.” Missy McKinney, Director, North American Higher Education Operations, Blackboard Educational Services
Video: 1min 37secs
The Secret Sauce Of An Extraordinary CX Experience
Find out how to create an extraordinary customer experience.
Video: 2min 37secs
Data Doesn’t Take Action – People Do
Hear why action planning is an essential ingredient to creating a remarkable customer experience.
Video: 3min 24secs
Are You Chasing Scores Or Acting On What Matters Most?
Find out what differentiates CCMC from its competitors.
Video: 3min 1sec