- Nov 16 2012
Tips For Getting Better Customer Service During The Holidays
John Goodman, CCMC Vice Chairman, shares his views about how to get better customer service during the holidays in an interview with the American Society For Quality.
Click here to read the article on the Marketwatch website.
President & CEO, CoFounder
Scott Broetzmann has over thirty years’ experience in advising companies on how to invest limited customer experience dollars wisely to ensure happy customers and investment return.