- Nov 16 2012
Tips For Getting Better Customer Service During The Holidays
John Goodman, CCMC Vice Chairman, shares his views about how to get better customer service during the holidays in an interview with the American Society For Quality.
Click here to read the article on the Marketwatch website.
Latest posts by Scott Broetzmann (see all)
- Customer Care Measurement & Consulting has partnered with Medallia - July 17, 2018
- TRANSFORMING LISTENING INTO ACTION: Fortifying VOC Programs - February 14, 2018
- Feeling like the Grinch? ‘Customer rage’ is real - January 2, 2018