Five Trusty Tips to Score Better Customer Service on Fox News

Scott M. Broetzmann discusses tips for better customer service with Fox Business.

Most companies have adopted many of the correct complaint-handling policies but have failed in the execution.
Scott Broetzmann

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Scott Broetzmann

President & CEO, CoFounder at Customer Care Measurement & Consulting

Scott Broetzmann has over thirty years’ experience in advising companies on how to invest limited customer experience dollars wisely to ensure happy customers and investment return.