Client Case Studies
Our clients are customer experience leaders, dedicated to continuous improvements in their customer experience. See for yourself how they are setting the pace in the marketplace.
Health Care Supplier
A prominent Fortune 100 medical product supplier with annual sales exceeding $1 billion and over 1,500 employees.
Utility Company
A Voice of the Customer (VOC) Sea Change: FOSTERING A CULTURE THAT VALUES & ACTS ON THE VOC
A major US utility serving nearly 1.5 million customers and earning annual revenues of approximately $250 million.
Financial Services
How to become #1 in Satisfaction: A PLAYBOOK FOR CUSTOMER EXPERIENCE DOMINANCE
A multinational financial services company with a portfolio exceeding $7 billion.
B2B Manufacturer
Seeing B2B in 3D: MANUFACTURING AN EASIER, VALUE-ADDED, BRAND-ENHANCING CUSTOMER EXPERIENCE
A leading B2B global manufacturer with annual sales exceeding $1.75 billion.
