Consumer Data Ltd is the European market leader in customer satisfaction measurement for the travel and tourism industries. The company was established in 1969 and employs over 100 staff based in Ashtead in Surrey, Leeds and Vancouver. Headed up by Adrian Lawes, who has more than thirty years experience in research.
	Surveylab Ltd supplies developer/hosting services for the design, fielding and reporting of web-based research projects. Surveylab provided the expertise and technical services to conduct the UK Customer Care study.