Collection of Information—Server Logs
When you browse www.customercaremc.com, our server automatically gathers and stores the following information about your visit:
- Your Internet domain name and IP address
- The type of browser and operating system used to access our site
- The pages you visit
- The date and time of your visit
Information recorded in our server logs does not contain any personally identifiable information.
Collection of Information—User Registration
For Access To Additional Information If you request additional information while visiting our site—such as research reports, white papers and other publications—you may be asked to register for access to this information. CCMC may request your first and last name, company/organization name, job function, industry, phone number and email address. You may also be given the option to provide your postal address. Registered users will then be given access to select content and site features that are unavailable to unregistered users. CCMC will not sell, transfer, assign or rent this registration information to any third party without your permission, unless required by law.
Collection of Information—Survey Research
CCMC conducts surveys for its clients and in support of its own research.
Your participation is voluntary. Personal information will not be requested without prior consent. We may ask for contact information in the event we need to verify or validate your answers or if you ask us or our client to contact you regarding a question or problem that you need resolved. We also may ask you to provide demographic information about you, your household or your business.
Our research studies collect data for research purposes only. The information that you provide is used for research analysis and we analyze the answers in the aggregate. Information that you provide as part of a survey, regardless of the medium through which it is collected (i.e., online, direct mail, telephone, personal interview), is provided to our client, and/or other entities, and/or the public but without identifying you individually directly or indirectly.
CCMC does not knowingly collect data from children.
This privacy statement applies solely to information collected by CCMC’s website. Our website contains links to other sites. CCMC is not responsible for the privacy practices of such other sites. Our users are encouraged to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
Security & Enforcement
Any employee who violates or abuses our privacy practices is subject to disciplinary action and may be subject to legal proceedings.
Your information submitted to us will be stored on our servers. Our Internet hardware is maintained in a secure environment, designed to be accessed only by authorized personnel.
This policy will be modified as we develop the site and improve the services we provide. We therefore encourage you to visit our site often and review this policy. This Privacy Statement applies to all content found within this Website.
Questions regarding this policy can be directed to:
Customer Care Measurement & Consulting LLC
20 S. Quaker Street,
Suite 230 Alexandria, VA 22314